Product Care Guide
Take Care of Your Tech. Enjoy It Longer.
At Earance, we want you to get the best experience from your products for as long as possible. Proper care can help maintain performance, battery life, sound quality, and overall product condition.
Follow these simple care tips for your Earance products.
🎧 Wireless Earbuds & Bluetooth Handsfree
Keep Them Clean
- Clean earbuds regularly with a soft, dry cloth.
- Keep the speaker mesh free from dust and debris.
- Avoid using sharp objects to clean the speaker or charging contacts.
Protect From Water
- Avoid exposing your earbuds or charging case to water and liquids unless the product is specifically designed for water resistance.
- Do not charge the earbuds or case while they are wet.
Take Care of the Charging Case
- Keep the charging contacts clean and dry.
- Avoid dropping or applying pressure to the charging case.
- Close the case when the earbuds are not in use.
Battery Care
- Use the recommended charging cable and compatible power source.
- Avoid unnecessary overcharging.
- If the product will not be used for a long period, store it in a cool and dry place.
🎧 Headphones
- Store headphones in a clean, dry place when not in use.
- Avoid excessive bending or twisting of the headband.
- Keep the ear cushions clean and dry.
- Protect the headphones from water, excessive heat, and direct sunlight.
- Avoid dropping or placing heavy objects on them.
- Keep cables and charging ports away from moisture.
🔋 Power Banks
Safe Charging
- Use a compatible charging cable and power source.
- Avoid using damaged cables.
- Do not cover the power bank while charging.
- Avoid charging it near excessive heat.
Storage
- Store your power bank in a cool and dry place.
- Avoid leaving it in direct sunlight or inside a hot vehicle.
- Do not drop, crush, puncture, or physically damage the power bank.
Important
If you notice unusual swelling, overheating, leakage, or physical damage, stop using the power bank and contact Earance for assistance.
❄️ Cooling Fans
- Keep the fan blades and air openings free from dust.
- Clean the product with a soft, dry cloth.
- Do not place the fan in water or expose it to excessive moisture.
- Avoid blocking the air vents during operation.
- Keep the fan away from extreme heat.
- Handle the fan carefully to avoid damage to the blades or charging port.
🔌 Charging & Cable Care
- Use compatible charging accessories.
- Do not pull a cable from the wire; remove it by holding the connector.
- Avoid bending charging cables excessively.
- Keep charging ports clean and dry.
- Do not use damaged or exposed cables.
💧 Keep Your Products Dry
Unless your product specifically has a stated water-resistance rating, treat it as not waterproof.
Avoid:
- Water
- Rain
- Excessive humidity
- Liquids
- Wet hands while charging
If a device becomes wet, do not charge it immediately. Allow it to dry completely before attempting to use or charge it.
🌡️ Avoid Extreme Temperatures
Extreme heat and cold can affect electronic devices and batteries.
For better product life:
- Keep products away from direct sunlight.
- Do not leave electronics inside a hot car.
- Store products in a cool, dry environment.
- Avoid exposing devices to extreme temperatures for long periods.
📦 When You’re Not Using Your Product
For longer storage:
- Clean the product before storing it.
- Keep it in a dry and dust-free place.
- Protect it from drops and pressure.
- Keep charging ports clean.
- Avoid storing batteries completely empty for extended periods.
⚠️ Important Safety Reminder
Do not attempt to open, modify, repair, or disassemble your Earance product yourself. This may cause damage and can affect warranty eligibility.
If you experience a product problem, contact Earance Customer Support for assistance.
For warranty-related issues, please check our Warranty Policy.
💙 Care Better. Enjoy Longer.
A little care can make a big difference. Keep your Earance products clean, dry, charged, and protected so you can enjoy your tech experience for longer.
Shop Smart. Care Better. Stay Connected.