Privacy Policy
14 September 2026
Welcome to Earance (“we,” “us,” “our”). We operate the website https://earance.com/ (the “Website”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect when you use our Website, how we use it, when we may share it, and the choices and rights available to you.
By using our Website or placing an order with us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you place an order through our Website, we may collect the following personal information:
- Full name
- Phone number
- Email address
- Billing address
- Shipping address
We collect only the information reasonably necessary to process and deliver your order and provide customer support.
You may browse our Website without creating an account or providing personal information. An account is not required to place an order.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process and confirm your orders
- To arrange delivery of your purchases
- To contact you regarding your order
- To provide customer support
- To communicate with you about delivery or order-related matters
- To process payments
- To prevent fraudulent or unauthorized transactions
- To improve our Website, products, and services
- To maintain appropriate business and transaction records
We do not use your personal information for purposes unrelated to our business operations unless we have a lawful basis or your consent where required.
3. Payments
We offer payment options including:
- Cash on Delivery (COD)
- Visa
- NayaPay
We do not store your complete credit/debit card details or other sensitive payment credentials on our Website.
Payment information may be processed by the relevant payment service provider according to that provider’s own privacy policy and security practices.
4. Order Delivery
We use TCS for delivery of orders.
To complete your delivery, we may provide TCS with information necessary for delivery, such as:
- Customer name
- Phone number
- Shipping address
- Relevant order information
This information is shared only to the extent reasonably necessary to deliver your order.
5. Information Sharing
We do not sell, rent, or trade your personal information to other companies.
We may share limited information with service providers when necessary to operate our business and fulfill your order, including delivery and payment-related services.
We may also disclose information when required by applicable law, legal proceedings, or a lawful request from an authorized authority.
6. Social Media
Earance may maintain or operate social media pages and accounts on platforms including:
- YouTube
- TikTok
If you interact with our social media pages or accounts, your interactions may also be subject to the privacy policies and terms of those respective platforms.
We encourage you to review the privacy policies of these platforms to understand how they handle your information.
7. Cookies
Our Website may use cookies or similar technologies to support basic Website functionality and improve your browsing experience.
Cookies may help the Website remember information related to your visit or shopping activity.
You may configure your web browser to refuse or restrict cookies. However, disabling certain cookies may affect some Website functionality.
8. Marketing Communications
We may use customer contact information to communicate with customers about their orders and services.
If we introduce promotional or marketing communications, you may have the option to unsubscribe or request that we stop sending promotional communications, subject to applicable requirements.
Order-related and service-related communications may still be sent when necessary to fulfill your order or provide requested services.
9. Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and complying with applicable legal requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
11. Your Privacy Rights
You may contact us to request:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete personal information
- Deletion of your personal information, where applicable
Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.
To make a privacy-related request, please contact us using the contact information provided on our Website.
12. Children’s Privacy
Our Website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
13. Third-Party Websites and Services
Our Website or social media presence may contain links to third-party websites or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing their respective privacy policies before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, or applicable requirements.
When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.
We encourage you to review this page periodically to stay informed about how we protect your information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Earance through the contact information provided on our Website.
Website: https://earance.com/
Business: Earance
Country: Pakistan
Effective Date: 14 September 2026